FAQs

A Message From Our Founders

Hi, we’re Sheridan & Jimmy, the founders of Blissful Home. As busy parents, we know firsthand the challenges of maintaining a clean, healthy home, specially after battling ongoing health issues caused by mold and high humidity. This experience opened our eyes to the importance of a truly safe and fresh living environment.

That’s why we created Blissful Home, a brand that reflects our journey toward better home living. Our products are designed to help families make smarter, healthier cleaning choices, ensuring a fresher, more sustainable space for everyone.

Join us in transforming homes into cleaner, healthier sanctuaries, one product at a time.

With care,
Sheridan & Jimmy

Make the Healthy Switch

The BlissfulHome Difference: Australia’s #1 Trusted Choice for Healthier, Safer Homes

  • Healthier Homes, Happier Families

    Create a safer, toxin-free environment for your loved ones with our carefully curated home solutions.

  • Sustainability Meets Everyday Convenience

    Enjoy eco-friendly, easy-to-use products that reduce waste and promote healthier living, without the hassle.

  • Australian-Owned, Family-Focused

    Proudly supporting Aussie families with products designed for our unique lifestyle and environmental challenges.

  • Tested for Safety, Trusted for Results

    Every product is carefully selected and tested to deliver real, noticeable improvements in your home’s air and water quality.

    Frequently asked questions

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    What makes BlissfulHome filters different?

    Our filters are designed specifically for Australian water conditions. Using multi-stage filtration, they reduce up to 98% of contaminants including chlorine, heavy metals, microplastics, and PFAS, while also improving taste, smell, and clarity.

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    Do your filters remove fluoride or PFAS?

    Yes. Our EcoPure™ Tap Filter and ClearFlow™ Bench-Top Filter are equipped with advanced media specifically designed to reduce PFAS. While they don’t eliminate 100% of fluoride, they significantly reduce exposure depending on your local water supply.

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    How long does a filter last?

    Our filters typically last up to 3 months, depending on your usage and water quality. We recommend replacing your filter when you notice a drop in flow rate or taste quality.

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    Is installation easy?

    Yes! All our filters are DIY-friendly with no tools or plumbing required. Each product comes with clear instructions, and our support team is happy to help if you get stuck.

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    Are Blissful Home products BPA-free and eco-safe?

    Absolutely. We only use BPA-free, food-grade, and recyclable materials wherever possible. Our goal is to reduce reliance on bottled water and create safer, more sustainable home

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    How does shipping and delivery work?

    So you've made an order? Welcome to the BlissfulHome family!

    Once you have placed an order, our team will carefully package your items and ship them within 24-48 hours.

    As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow its journey.

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    How much do I pay for shipping?

    All orders include FREE and fast delivery, no matter how many products you order.

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    Can I return my order for a full refund?

    Sadly, we know that sometimes our products are just not quite the right fit for some people. You can certainly return anything you order from us for a full refund, provided it is returned within 100 days.

    *Please note: Not all items are eligible for return. Any exclusions will be called out on product pages and / or at checkout. All sale items

    All products must be returned in as new condition, with any tags and the original box.

    Unfortunately, we cannot accept returns on sale items or gift cards

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    How to Request a Return or Refund

    To start a return or request a refund:

    Contact us at hi@blissfulhome.com.au with your order number and reason for return.

    If your request is approved, we’ll provide instructions for return shipping (when applicable).

    Please do not send any items back without contacting us first, we are unable to process unsolicited returns.

    For any questions, reach out to our team anytime at  hi@blissfulhome.com.au, we’re here to help.

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    When will my order arrive?

    Once your order is picked and packed, the magical journey from the BlissfulHome HQ to your front door begins.  

    All orders Include FREE and fast delivery. You can expect your order to arrive within 6-10 business days* from the day you place it.

    If you are experiencing any delays with your delivery please contact us at  hi@blissfulhome.com.au to assist you.

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    What payment types do you offer?

    We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions.

    If you’re a bit more tech-savvy, we offer Google Pay, PayPal and Apple Pay too!

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    How can I contact support?

    We're here to help! You can reach us via our Contact Page, email us directly at hello@blissfulhome.com.au, or send us a DM on Instagram @blissfulhome_au.