Frequently Asked Questions

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What makes BlissfulHome filters different?

Our filters are designed specifically for Australian water conditions. Using multi-stage filtration, they reduce up to 98% of contaminants including chlorine, heavy metals, microplastics, and PFAS, while also improving taste, smell, and clarity.

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Do your filters remove fluoride or PFAS?

Yes. Our EcoPure™ Tap Filter and ClearFlow™ Bench-Top Filter are equipped with advanced media specifically designed to reduce PFAS. While they don’t eliminate 100% of fluoride, they significantly reduce exposure depending on your local water supply.

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How long does a filter last?

Our filters typically last up to 3 months, depending on your usage and water quality. We recommend replacing your filter when you notice a drop in flow rate or taste quality.

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Is installation easy?

Yes! All our filters are DIY-friendly with no tools or plumbing required. Each product comes with clear instructions, and our support team is happy to help if you get stuck.

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How does shipping and delivery work?

So you've made an order? Welcome to the BlissfulHome family!

Once you have placed an order, our team will carefully package your items and ship them within 24-48 hours.

As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow its journey.

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How much do I pay for shipping?

All orders include FREE and fast delivery, no matter how many products you order.

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Can I return my order for a full refund?

Sadly, we know that sometimes our products are just not quite the right fit for some people. You can certainly return anything you order from us for a full refund, provided it is returned within 100 days.

*Please note: Not all items are eligible for return. Any exclusions will be called out on product pages and / or at checkout. All sale items

All products must be returned in as new condition, with any tags and the original box.

Unfortunately, we cannot accept returns on sale items or gift cards

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How to Request a Return or Refund

To start a return or request a refund:

Contact us at hi@blissfulhome.com.au with your order number and reason for return.

If your request is approved, we’ll provide instructions for return shipping (when applicable).

Please do not send any items back without contacting us first, we are unable to process unsolicited returns.

For any questions, reach out to our team anytime at  hi@blissfulhome.com.au, we’re here to help.

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When will my order arrive?

Once your order is picked and packed, the magical journey from the BlissfulHome HQ to your front door begins.  

All orders Include FREE and fast delivery. You can expect your order to arrive within 6-10 business days* from the day you place it.

If you are experiencing any delays with your delivery please contact us at  hi@blissfulhome.com.au to assist you.

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What payment types do you offer?

We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions.

If you’re a bit more tech-savvy, we offer Google Pay, Afterpay, PayPal and Apple Pay too!

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How can I contact support?

We're here to help! You can reach us via our Contact Page, email us directly at hi@blissfulhome.com.au, or send us a DM on Instagram: blissfulhomeaus

A Message From Our Founders

We’re Sheridan & Jimmy, founders of Blissful Home. Like many Aussie families, we once trusted our tap water — until we discovered it contained chlorine, heavy metals, and microplastics that were affecting our family’s health.

That moment changed everything. We created the EcoPure™ Tap Filter to remove 150+ hidden contaminants, giving families peace of mind with clean, great-tasting water straight from the tap.

At Blissful Home, our mission is simple — help families live safer, low-tox lives and turn every home into a healthier sanctuary.

Protect Your Home Now
01 — Hidden toxins in Aussie water

Australian tap water can contain PFAS, chlorine, lead, and microplastics.

Most households assume their water is safe, but studies have found rising levels of “forever chemicals” and heavy metals in tap supplies across Australia. The EcoPure™ Filter reduces these contaminants, protecting your family with advanced 0.1μm ceramic and carbon filtration.

PFASHeavy MetalsChlorineMicroplastics
Australian tap water contaminants comparison
02 — Say goodbye to bottled water

Enjoy fresh, clean water straight from your tap—without plastic waste.

Bottled water often comes from the same source as your tap and is one of Australia’s biggest plastic polluters. With EcoPure™, you’ll enjoy crisp, great-tasting water instantly while reducing single-use plastics and saving hundreds each year.

Eco-FriendlyCost SavingOn-Tap Freshness
EcoPure reduces plastic waste and bottled water use
03 — Smarter than filter jugs

Jugs can miss harmful particles—EcoPure™ filters down to 0.1 microns.

Filter jugs may improve taste but often fail to remove microscopic contaminants and bacteria. EcoPure™ uses advanced microfiltration technology inside a durable stainless-steel body to deliver instant, safe, and naturally great-tasting water every time.

0.1μm CeramicActivated CarbonDurable Steel
EcoPure stainless steel water filter system

The preferred choice for clean, great-tasting water in Australia

After years of perfecting advanced filter technology, EcoPure™ has become the go-to choice for Australian families who care about safer, better-tasting water. Experience the difference with our multi-stage filtration and premium stainless-steel design.

Protect Your Family 🚚 5x Filters Free – Limited Offer!
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Easy to Install

Fits most Aussie taps in under 60 seconds.

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Money-Back Guarantee

100-Day Risk-Free Trial

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80KG of plastic waste prevented!

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Made for Aussie Water

Trusted by 55,000+ Australian families.

⭐⭐⭐⭐⭐ | 5,000 + 5 Star Reviews

  • Cleaner tap water helped ease my son’s eczema!

    "My son has eczema, and I never considered that our water could be making it worse. After switching to the EcoPure™ Tap Filter, his flare-ups have reduced dramatically. We feel so much more confident knowing our water is cleaner and gentler on his skin."

    Ruby, Sydney, Australia

  • We Stopped Buying Bottled Water and Never Looked Back

    "We used to spend so much on bottled water every week because we didn’t trust our tap water. But since installing the EcoPure™ Tap Filter, the taste is incredible, and we haven’t bought bottled water in months. It’s saving us money and giving us peace of mind, truly a game changer for our family budget!"

    Olivia T, Queensland, Australia

  • The kids actually ask for water now!

    "I was skeptical about whether a tap filter could really make a difference, but wow, I was wrong. The chlorine smell is gone, the water tastes amazing, and even our kids are drinking more of it. Now I recommend it to every parent I know!"

    Cindy, Brisbane, Queensland

    100-Day Risk-Free Guarantee

    At Blissful Home, we believe in the quality and effectiveness of our products, and we want you to feel confident in your purchase. That’s why we offer a 100 day Money back Guarantee.

    If you're not completely happy with your product, simply return it for a full refund. No questions asked.

    Contact us at hi@blissfulhome.com.au to speak with our customer service team and check our FAQs for more information.

    Try EcoPure™ Risk-Free Today